If you have any issues or you want to clarify information about the how to recharge your account, contact us:
| Steps | Choose |
|---|---|
| 1. Dial the USSD Code On your Natcom phone, dial: | *202# |
| 2. Select Option 3: | Withdrawal |
| 3. Enter the Agent Code Type the agent code provided: | 273914 |
| 4. Enter the Recharge Amount | Example: 100 GDES |
| 5. Enter Your NatCash PIN Input your secure 4-digit PIN to authorize the transaction. | Exemple: 1234 |
| 6. Confirm the Agent Name You will see a confirmation screen like: GIFTONICA - 273914 If the agent name and code are correct. | Confirm by selecting: 1. Yes |
| 7. You will Receive Confirmation SMS You will get a success message from NatCash, with transaction code. | Example:Trans Code: 238539238539734 |
| 8. Return to your online eMoney GIFTONICA
1. Go to eMoney History section 2. Enter: - Your NatCash Account Name 4. Enter: - Your NatCash Account Number 5. Enter - The Transaction ID received via SMS |
Ex: Jonh Doe , Trans Code: xxxxxxxxxxxxxxxxxx |